SERVICES

• Managed IT
• Consulting Approach
• Disaster Recovery & Prevention
• Cloud Services

Managed IT

Overview

Controlling costs, within a predictable budget, is an important responsibility for any executive. Smart business leaders look to manage their operational overhead in a manner that maximizes productivity but limits expenses. IT is typically one of the major areas of focus, considering the significant investment required to operate a fully functioning IT support structure.

To determine the right IT support solution relative to budgetary considerations, business executives must account for hard dollar costs, things such as hardware and software purchase and labor to support the staff. But they must also calculate the soft dollar costs, things such as the loss of productivity associated with system downtime or a competitive disadvantage associated with improper strategic planning and vision.

It can be a challenging responsibility to manage, especially for small businesses that cannot afford to make budget mistakes. That is why businesses in need of a cost-effective solution turn to M&J Systems. We aim to provide companies of all sizes with predictable, enterprise-level IT support, giving them access to world-class technicians and leading customer support.

Work with M&J Systems for small business server hosting and managed network support

At M&J Systems, we understand that the server room is the nerve center of a business, and that the security and regular upkeep of this infrastructure is vital to the ongoing stability of a company’s network. Whether businesses employ an internal IT team or elect to outsource their support completely, M&J Systems can step in to provide customized maintenance programs and server hosting.

Our offering includes proactive maintenance, round-the-clock system administration, and server monitoring and support – 24 hours per day, seven days a week. M&J Systems’s server support is supplemented by our managed network services, which seek to ensure our clients’ network infrastructure is constructed to deal with current and future demand without issue.

Maximize productivity and satisfaction with M&J Systems’s outsourced IT support

Most IT service providers offer monitoring and support for all of a business’ hardware and network needs. At M&J Systems, our comprehensive service programs extend to PC / Mac support, mobile devices, wireless connectivity, or any IT component associated with a business’ ability to be productive. We ensure that our clients enjoy maximum computing uptime.

As an example, we take a proactive approach to security, equipping our clients with industry-leading virus, spyware and spam protection, along with a strict patch management regimen for their servers and PCs. Our technicians are also available for live support, which provides a vital lifeline when clients find themselves in need.

M&J Systems’s IT support services are available to businesses that require full IT support or those that need a cost-effective way to complement their internal IT team. In today’s ever-changing technology climate, many businesses find it difficult to recruit seasoned and skilled full-time IT specialists. Other companies are challenged financially to find room in the budget for these professionals.

M&J Systems can be an ideal solution to serve these gaps. With our systems management tools, customer focused staff, services processes, and emphasis on efficiencies, our ultimate goal is to ensure that your company is able to maximize productivity.

M&J Systems provides clients with full-service IT support

Contact M&J Systems today and learn how our consultative approach has helped New York area businesses gain the tools needed to maintain and expand efficient IT networks.

Consulting Approach

Businesses looking to develop or improve upon their information technology (IT) infrastructure require expert consultation. At M&J Systems, we advise clients on the best ways to design and build their data networks, unify communications across multiple platforms, and streamline company communications, all with an eye on maximizing stability and reliability.

• Serving the SMB marketplace, our consulting staff caters to each individual engagement; every client presents a unique technology requirement set and office culture. There is no such thing as a one-size-fits-all solution. Instead, our recommendations are customized and developed based on a defined process whereby our team invests in a thorough understanding of the technology needs relative to our clients’ business goals.

Leverage M&J Systems Consulting Services to enhance your IT infrastructure

New and expanding businesses alike can benefit from M&J Systems’s approach to technology consulting. We help companies build server-based networks, establish local area networks (LAN) or wide area networks (WAN) and deploy effective wireless networks.

In doing so, M&J Systems is increasingly taking advantage of the benefits of virtualization. A 2011 study sponsored in part by Microsoft reported 82 percent of federal agencies had implemented virtualization in some way. M&J Systems’s virtualization expertise can help you determine the merits of virtual servers, desktops and storage networks for your business.

M&J Systems consulting also focuses on corporate communications; more specifically, email and industry collaboration tools for inter-departmental communications. Our core competencies lay in Microsoft Exchange, Terminal Services, Citrix, Sharepoint, various mobile device technologies  and healthcare EHR solutions.

Protect your business against risk with our risk management solutions

When disaster strikes, business executives need to ensure they have the infrastructure in place to keep their business operational. M&J Systems can aid in these efforts by providing assessments to review network security and data backup and storage solutions. From our assessments, we help develop security policies, disaster recovery and business continuity plans, and collaborate with you to ensure for regulatory compliance, where applicable.

Depend on M&J Systems for a thorough disaster recovery analysis that includes the following services:

• Aid with intrusion detection systems (IDS) or intrusion prevention systems (IPS)
  • Anti-virus, anti-spyware and anti-SPAM services
  • Consultation to review your firewall configuration
  • Development of a remote server failover solution
  • Recommendations to increase system availability
  • Web filtering consultation.

Develop strategic and operational plans with CIO-level services

M&J Systems understands that providing support to the network infrastructure and end users is only part of what makes for a successful IT management structure. It also requires governing principles and considerations. That is why we offer our CIO-level consultation services to executives who need to draft operational and strategic IT policies.

Our CIO-level services include operational consulting, which covers the development of the following measures:

• Asset management
  • IT operations policies
  • IT process evaluations
  • Staff evaluations.

With the help of M&J Systems, businesses can proactively develop these elements to help ensure a return-on-their technology investment. We also aid in strategic IT consulting, which covers the following items:

• Capacity planning
  • Green IT strategies
  • IT budgeting
  • IT gap analysis
  • Software evaluations.

Benefit from the M&J Systems consulting approach

Ultimately, M&J Systems understands that it takes a collaborative approach to achieve successful results. In our effort to establish ourselves as one of the best IT support companies in the Phoenix area, we strive to work alongside our customers to advise them on the best network systems and tools for their needs.

Our leading IT support continues after consultation and implementation, as we offer round-the-clock network management and responsive support. Our IT specialists and consultants also possess unique industry experience, offering dedicated support for the healthcare, finance and advertising verticals, among several others.

Disaster Recovery & Prevention

Don’t wait for a disaster to think about disaster recovery.

If you are like most companies today, you rely heavily on computer systems in order to conduct daily business and keep your firm running. And like many companies, you may not have thought about disaster recovery until someone accidentally deleted a file or after you encountered a major outage on your network. M&J Systems can help! Our Disaster Recovery solutions are designed to provide fast and effective recovery to mitigate the risks associated with a variety of disaster scenarios.

Online Backups

Traditional backups to external hard drives and tapes can be unreliable and costly and cumbersome to maintain. With the availability of affordable online backups, these traditional methods of backing up data are a thing of the past. Online backups do not require any investment in hardware software, can easily scale up to any size, and are far easier to manage than traditional backup methods. With online backups you can have reliable and cost effective backups for your laptop, PC and server data.

The data is encrypted, transferred, and stored in multiple remote locations. When needed the data can be easily restored from any location. Best of all, you don’t have to worry about lugging backup tapes offsite every again!

Remote Server Failover (RSF)

Backups are an excellent measure for protecting data, but if you require rapid restoration of service from a major disaster, Remote Server Failover is for you. Our remote server failover service stores periodic production ready snapshots of your server files, applications, and system states both locally and remotely, providing recovery times as little as a few minutes.

We store several historic images allowing you the option to choose from several restore points. Images can be quickly restored to a virtual server at the failover datacenter, or to a replacement piece of hardware.

Benefits Include:

• Secure offsite storage for full server snapshots
• Multiple restore options
• Multiple restoration points
• Reduce recovery from days to minutes

Cloud Services

Overview

If you are like most businesses today, you need 24×7 application uptime and accessibility to stay competitive.

With our Cloud Services resources, you can host your server data and applications on our enterprise data center architecture, and say goodbye to all the headaches, costs and risks associated with your internally hosted servers.

Minimize Downtime

Eliminate the risk of server downtime related to hardware failure, power failure, or Internet outages. Our redundant hosting infrastructure is housed in a SAS 70 Type 2 Certified facility, ensuring that your applications and data will be secure and available 24×7.

Lower Costs

Eliminate the need to ever have to replace server hardware, or pay for the overhead to power, cool and backup your server.

Improve Accessibility

Whether you are in the office or on the road, you can securely access your data and applications.

Eliminate Hassle

You no longer have to worry about changing backup tapes, making sure your server closet isn’t too hot, or planning for your next hardware upgrade . Since we fully manage the servers, you no don’t have to worry about any extra overhead to patch maintain or administer your servers.